Follow the sequence below to prepare your BluRay package and complete the initial setup.
| Component | Requirement | Status |
|---|---|---|
| 🖥 Operating System | The Windows version and architecture must match the package requirements. | Kontrol |
| 🔑 Yetki | Required execution permissions are specified in the package instructions. | Package-specific |
| 🎮 DirectX | Microsoft runtime installer for legacy DirectX DLL errors. | When needed |
| 🛡 File Verification | Verify the source and version of the downloaded file. | Kontrol |
| 📦 Visual C++ Runtime | Runtime libraries matching the program's x86 or x64 architecture. | When needed |
| 📦 .NET Framework | The .NET Framework version required by the package. | Package-specific |
| 📦 Archive Tool | An archive tool that can extract ZIP or RAR packages. | When needed |
You can disable Windows Defender by downloading one of the script files below and running it as administrator.
Open Windows Security settings.
Set the switch to Off. Confirm the UAC prompt.
You can re-enable protection after the program starts.
Install Microsoft runtime libraries matching the program architecture.
Check the package description for the program's x86 or x64 architecture.
Follow the official installer's instructions.
Restart the computer if the installer requests it.
Use the Microsoft installer if your package requires .NET Framework.
Refer to the runtime version specified in the BluRay package description.
Reopen the program when installation is complete.
Use the Microsoft installer for legacy DirectX components.
Go to the official Microsoft download page.
Complete installation of the missing components.
If the error persists, share the file name with support.
Open the developer's release and download the package for your version.
Extract the archive into a separate folder. Preserve the package contents without renaming files.
Install the dependencies listed in the package instructions. For DLL errors, use the official package links above.
Follow the included startup instructions and choose settings for your server.
Check that the interface opens and your settings are saved. If you encounter an issue, share the error message with support.
Right-click the file and open Properties.
Administrator permissions should only be used when required by the package instructions.
If required, select the option and save with Apply and OK.
Solution:
Note the file name in the error message. Install the relevant Microsoft runtime package using its official installer rather than downloading individual DLL files.
Solution:
Extract all package files again. Send the error code from Windows Event Viewer → Application logs to support.
Solution:
After a server update, check the package version and the entry on the Servers page.
Solution:
Download the package again from the developer's release. Check that the downloaded archive extracts completely.
Solution:
Check that the program and runtime architectures match. Extract the package files again and send the error code to the developer.
Solution:
Check your internet connection and selected server. Share the full connection error message with support.
Solution:
Check that your client version matches the server entry. Follow the startup order specified in the package instructions.